FAQ
What sizes do you offer?
We offer sizes ranging from S to XL. Please refer to our size chart for detailed measurements.
Do you offer custom designs?
Yes, we offer custom printing for bulk orders. Please contact our customer service for more information on custom designs.
How do I place an order?
You can place an order directly on our website by selecting the desired product, choosing the size and color, and adding it to your cart. Follow the checkout process to complete your order.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), UPI.
Can I change or cancel my order?
Orders can be changed or canceled within 24 hours of purchase. Please get in touch with our customer service as soon as possible to make any changes.
What are your shipping options?
We offer standard shipping. International shipping is also available. Shipping costs vary based on the selected method and destination.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. International delivery times vary by location.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email.
What is your return policy?
We accept returns within 7 days of delivery. Unboxing video is mandatory. Items must be unworn, unwashed, and in original condition. Custom or personalized items are non-returnable.
How do I return an item?
To return an item, contact our customer service to initiate the return process and obtain a return authorization number (RMA). Send the item back to us with the RMA number included.
Can I exchange an item?
Yes, you can exchange items for a different size or color. Follow the return process and specify that you would like an exchange.
When will I receive my refund?
Refunds are processed within 7-10 business days of receiving your return. The refund will be credited back to your original payment method.
What's the contact information?
Contact Information
For further assistance, please contact our customer service team at:
Email: info@adawn.in
Phone: +919316322721